Privacy Policy

At Grand Star Texas LLC, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information provided to us through our website. By accessing or using our website, you signify your consent to the terms of this Privacy Policy.

1. Information Collection:

We may collect personal information, including but not limited to names, phone numbers, addresses, and email addresses when voluntarily submitted by our customers through our website's contact forms, appointment requests, or service inquiries.

2. Use of Information:

The personal information collected from our customers is used solely for the purpose of providing appliance repair services, scheduling appointments, responding to inquiries, and improving our customer service. We may also use this information to communicate with customers about their service requests, updates, promotions, or any other relevant information related to our services.

3. Information Sharing:

We do not sell, trade, or rent our customers' personal information to third parties. However, we may share certain information with trusted service providers, subcontractors, or business partners who assist us in delivering our services. These third parties are bound by confidentiality agreements and are only authorized to use the information for specific purposes related to our services.

4. Data Security:

We employ industry-standard security measures to protect the personal information provided to us. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Analytics:

Our website may use cookies and similar tracking technologies to enhance user experience and collect certain information about visitors, such as IP addresses, browser types, and browsing patterns. This information is used for analytical purposes to improve our website's functionality and tailor our services to better meet our customers' needs. Users can disable cookies through their browser settings; however, this may affect the functionality and user experience of the website.

6. Third-Party Links:

Our website may contain links to third-party websites. These links are provided for convenience and informational purposes only. We do not have control over the content or privacy practices of these websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. We recommend reviewing the privacy policies of those websites before providing any personal information.

7. Compliance with Laws:

We will comply with all applicable laws and regulations regarding the collection, use, and disclosure of personal information.

8. Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove such information from our records.

9. Changes to the Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any changes will be posted on our website with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the contact information provided on our website.

Last updated: 05.17.2023